Update -
We are continuing to monitor for any further issues.
Sep 28, 09:15 PDT
Monitoring -
TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize.
• Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵
A final update will be provided when platform stabilization concludes and incident resolution is confirmed.
Update -
TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report.
• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: support@tigerconnect.com • Messenger: TigerConnect Admin
Sep 28, 09:00 PDT
Update -
We are continuing to investigate this issue.
Sep 28, 07:34 PDT
Investigating -
TigerConnect is currently investigating an issue causing delays with messages sent across all devices.
• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: support@tigerconnect.com • Messenger: TigerConnect Admin
Sep 28, 07:33 PDT
