Starting April 1, 2025, TigerConnect will support Apple mobile operating systems (iOS) version 17.x and newer. To ensure you receive future TigerConnect app updates, your iOS devices must be running iOS 17 or later.
Action Required: All Apple devices on iOS 16 or older must update to at least iOS 17 by April 1, 2025, to continue receiving TigerConnect app updates.
Why: - TigerConnect supports compatibility with up to one (1) major iOS release behind the current latest version. TigerConnect strongly urges all customers to update devices to the latest available operating system. This ensures: - Your TigerConnect service maintains a high standard of security - Application performance is optimized to the device operating system for the best available user experience - Using outdated systems could expose your devices to security threats, impact access to protected health information (PHI), and impede patient care.
Impact: - From April 1, 2025, customers using unsupported iOS versions may experience: - Inability to install future TigerConnect updates - Log-in issues - Issues resolved in newer app versions - Limited app access or features
Resources: For more details about system requirements, please visit our Supported Devices & System Requirements page. If you have any questions, contact TigerConnect Customer Care at prosupport@tigerconnect.com.
Posted Feb 04, 2025 - 10:08 PST
This scheduled maintenance affected: Developer API, Directory Search, Messaging Services, and Physician Scheduling.