Message Delivery Latency

Incident Report for TigerConnect

Resolved

We noticed some issues affecting our system's performance and have taken action to fix them. Everything is now back to normal.

If you experience any issues with the TigerConnect application, please contact TigerConnect Support:
- Email: prosupport@tigerconnect.com
- Phone: (650) 564-4722

Posted Jul 25, 2024 - 12:36 PDT

Investigating

Advisory: TigerConnect is observing minor message delivery latency (5-9sec) on mobile and web/desktop platform. Investigation under way.

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Posted Jul 25, 2024 - 12:13 PDT

This incident affected: Messaging Services.